Frequently Asked Questions

Curriculum and Course Information

How do students access courses?
I have received confirmation that I am enrolled in an online course, but I cannot access the course. What should I do?
Why can't I login to UTD WebCT with the ID and Password I have been using?
When do online courses start?
How do I drop an online course?
How do I transfer courses for credit?

How do students access courses?

Students register for online MBA courses by sending an email request to the School of Management Advising Office (see Registration). Students in courses with the section number '0G1' or '0G2' will receive course access instructions usually one day before the start of the course. Properly registered students use their NetID to access their courses at: http://galaxy.utdallas.edu. Once you log into GALAXY, click on the "WebCT" link under "Self Service Links" (in the upper left-hand column).
Students who do not have a UTD Net-account yet, can obtain one at: http://netid.utdallas.edu at the start of each semester. For assistance, please contact the UTD Help Desk at 972-883-2911 or go to http://www.utdallas.edu/ir/tcs/helpdesk/.

Students taking one of the two UTD courses delivered through the UT System TeleCampus (with section number as "0T1"), should go to TeleCampus web site to gain access to the course. The UT-TeleCampus will send further course access information to registered students.

I have received confirmation that I am enrolled in an online course, but I cannot access the course. What should I do?

After you have paid the applicable tuition balance for the online course by the payment deadlines, try the following steps:

Please read carefully and follow the course access instructions on this web site and also in the email sent to you at the start of the semester. As a reminder, courses will be accessible on the first day of the semester (not before).
You need to have a UTD Net Account to access the course. Make sure you have the correct account information.
If you enrolled shortly before or at the start of the semester, please allow the UTD WebCT administrator time (up to three days) to add your account to the course.
Make sure you meet the technical requirements and have the required web browser installed.
If you experience further difficulty, you can always contact the UTD help desk at 972-883-2911 or go to http://www.utdallas.edu/ir/tcs/helpdesk/, or GMBA Tech Support (for courses with section 0G1 or 0G2) for further assistance.
If you are having issues accessing a TeleCampus course (section 0T1), please visit the TeleCampus Technical Support Information Page.

Why can't I login to UTD WebCT with the ID and Password I have been using?

It's most likely that your account password is expired.

UTD has a security policy requiring every user to update their UTD computer account (used for UTD WebCT access) password every 6 months.
You can login at: http://netid.utdallas.edu to update your password.
An email reminder with instructions for updating your password is sent to your UTD email account when it nears expiration.
If you don’t intend to login to your UTD email account regularly, you may set it up to have all incoming emails automatically forwarded to your preferred email account at https://netid.utdallas.edu/guam/index.html.
For any questions or assistance, please contact the UTD Help Desk at 972-883-2911 or go to http://www.utdallas.edu/ir/tcs/helpdesk/.

It is very important for online students to be able to access WebCT. We ask students to follow the password updating procedures to avoid any interruption of this access.

When do online courses start?

The Global MBA Online courses track the regular Fall, Spring and Summer semesters at UTD. Generally, 3-credit courses begin in late May, late August, and mid-January. The 2-credit courses begin either at these same times and run for 8 weeks, or begin in mid-semester. See "Course Offerings" for the actual start and completion dates.

How do I drop an online course?

You may submit your drop request via email to the Records Office with a cc to gmbaadvising@utdallas.edu. Please be aware of the applicable drop deadlines which are detailed in the Schedule of Classes.

How do I transfer courses for credit?

You can request to transfer up to 15 graduate level credit hours into the MBA degree program. You will need to submit the Transfer Request form (a PDF file to be opened in Adobe Acrobat Reader) for your request to be processed. Please note, if you have completed graduate coursework that is applicable to the MBA degree at UTD through the UT-System TeleCampus, you may request transfer of up to 3 additional credit hours, for a total of 18 maximum allowable transfer credit hours.